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Medical Assistant
----Supporting the work of physicians and other health professionals
Triton Institute is a Registered National Center for Competency Testing
Medical administrative assistants work primarily in physician offices, clinics, outpatient settings, hospitals, and other healthcare settings. The growth and the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified medical administrative assistants. This program prepares students to function effectively in many administrative and clerical positions within the healthcare field. It covers important background information on the medical administrative assisting profession as well as interpersonal skills, medical law and ethics, medical terminology, insurance billing and coding fundamentals, telephone techniques, appointment scheduling, medical records management, and basic finance-related skills. This program is intended to provide students with a well-rounded introduction to medical office administration so that they can gain the necessary skills required to either obtain a medical administrative assistant position or advance their current healthcare career.
This course covers the following key areas and topics:
This course covers the following key areas and topics:
- History and background of the medical assisting profession
- Interpersonal skills, medical ethics, and basic medical law
- Telephone techniques and skills for scheduling appointments
- Medical terminology
- Basics of insurance billing and coding
- Medical records management and management of practice finances
Who Should Attend
- Those interested in the medical field.
You Will Learn
- An overview of the healthcare industry and expectations for a healthcare professional
- Role of the medical administrative assistant
- History of medicine, medicine and the law, medical malpractice, medical ethics, and medical practice specialties
- Ethical and legal issues, fraud abuse, and compliance
- Office and patient communication techniques,
- appointment scheduling and general office duties
- Technology in the healthcare environment
- Basic terminology used in the medical office
- Medical records management, confidentiality of the medical record, initiating a medical record for a new client and filing reports in the medical record
- HIPAA review and patient bill of rights and confidentiality
- Financial and practice management
- Health insurance coverage, and billing and coding procedures
- Professional fees, billing and collecting procedures, accounting systems, and credit arrangements
- Medical accounting, financial statements, cost analysis,
- and budgets for the medical practice
- Specimen collection, laboratory safety and federal and
- state regulations
- Assisting with medical emergencies
- Career development
Completing the Program
Student performance will be evaluated utilizing the following analysis:
- Attendance and class participation (50%)
- Quizzes (25%)
- Final Exam (25%)
It is vital that each student recognize that this class is a pass/fail class with noexceptions.
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